O’Fallon, Mo. – West Community Credit Union is proud to announce that they have been awarded the AARP BankSafe Trained Seal in recognition of their commitment to promote financial safety for their members. Particularly, older adults who may be more vulnerable to financial scams and exploitation. To earn the esteemed seal, over 80% of West Community’s frontline staff completed- AARP’s comprehensive Bank Safe Training and adopted additional policies and procedures to further address suspected financial exploitation.
“We are honored to receive the AARP BankSafe Trained Seal, as it reflects our ongoing commitment to the financial safety and security of our members,” stated Robyn Dietrich, Assistant Vice-President of Organizational Development and Learning. “Our team is equipped with the knowledge and skills to assist in identifying and preventing financial exploitation, which supports our mission to be our members’ trusted lifelong financial partner, and it’s a pleasure to be recognized by AARP for these efforts.”
Based on a Virginia Tech study, it is estimated that BankSafe-trained employees have helped prevent nearly $300 million from being stolen from the accounts of older adults since 2019. These BankSafe-trained employees play a crucial role in protecting over 230 million customers across the U.S.
