O’Fallon, Mo. – West Community Credit Union is pleased to announce Ben Willard as the new Regional Branch Manager I for their St. Louis and St. Louis County branch locations. Willard has worked in banking and lending for 15 years.
Ben will work directly with branch managers to manage branch service-levels and increase market share in the regions he oversees. “I’m excited to be part of West Community’s ‘forward thinking’ environment,” said Willard. “I enjoy seeing an employee make a connection with their member. We truly listen to their individual story and provide thoughtful solutions to set them on a path for financial success.”
“Ben brings many years of successful leadership and team-building experience with him,” said Kathy Gahr, Vice President Member Experience. “We are very lucky to have him on-board.”
Willard is especially excited about collaborating with different teams across the credit union to create a better experience for members and employees.