O’Fallon, Mo. – West Community Credit Union is pleased to announce the promotion of Shannon Johnson to Vice President of Digital Engagement. In this expanded leadership role, Johnson will continue to oversee the credit union’s digital channels and platforms, including Online and Mobile Banking, ATMs and ITMs, and credit and debit card programs, while advancing the strategic vision for digital member engagement, innovation, payments, and data driven growth.
“I’ve always been a fixer, and I’m someone who naturally likes to identify challenges, research causes, and help drive solutions, so I find a lot of satisfaction in solving problems and improving how things work,” Johnson said. “I am also deeply passionate about leadership and mentorship, and I see people development as a cornerstone of sustainable innovation.”
“With nearly 27 years of experience in the credit union industry, Shannon brings deep expertise in digital platforms, payments strategies, and innovation,” said Koren Greubel, Chief Marketing and Digital Officer at West Community Credit Union. “Her leadership helped position West Community as the first credit union in Missouri to introduce debit card Buy Now Pay Later, and her vision will be instrumental as we continue evolving our digital strategy to deliver best in class solutions for our members.”
West Community Credit Union remains committed to delivering innovative, secure, and intuitive digital solutions that support members at every stage of their financial journey while continuing to invest in leaders who drive progress through purpose, strategy, and service.
