O’Fallon, Mo. – Kara Culton has been promoted to Knowledge Management Administrator at West Community Credit Union. Culton will be responsible for developing, maintaining, and coordinating the credit union’s knowledge base of reference materials on a variety of topics including training support materials, procedures, processes and artificial intelligence for both members and employees.
“West Community is committed to keeping all knowledge resources current and available,” said Culton. “I’m excited to work with credit union staff and experts to ensure quicker, accurate and easier access to job aids and resources.”
“This is the perfect position for Kara,” stated Robyn Dietrich, Training Manager. “She has always provided recommendations for improvements to internal processes and procedures, and has already taken our knowledge base platforms to more efficient levels.”
Culton has more than 14 years’ experience in the credit union industry with a variety of increasingly responsible positions during that time including member services, member solutions, underwriting, loan processing and branch management.